Customer Testimonials

Great experience with Ron, easy as 123! Thanks again we negotiated the price and I left happy !! Come get a car with Ron!

Ron thanks again for your help, you've been amazing!!!Great person to work with!

Ron youre truly the best thank you for working with me , definitely the best!!

I came in for a used car and left with a brand new one! Service is impeccable from when I walked in until I left. I will definitely be back for an upgrade !! Thanks again Ron!

Had a great experience purchasing a Ford Transit 250 from this dealership. Xcel was very helpful and worked with me to make sure any concerns I had were addressed for a smooth purchase.

The experience here was excellent. Devin was attentive and informative.

Buying a car is usually stressful, but my experience at Pristine Mitsubishi with Marcus was the complete opposite. From the moment I looked at the car on Wednesday to driving it home on Friday, everything was incredibly smooth and hassle-free. Marcus handled everything. I basically just had to show up and sign the paperwork. He made the entire process easy, transparent, and enjoyable. I’m so grateful for all of his help and couldn’t be happier with my new car. I’ll absolutely be recommending Marcus and Pristine Mitsubishi to anyone looking for a vehicle. 10/5 stars!

I had a great experience working with Marcus at Pristine Mitsubishi in Commack. He was incredibly helpful throughout the entire car-buying process and made everything so easy and stress-free for my partner. Marcus was knowledgeable, patient, and always available to answer her million questions. He made sure we understood every step and made the process smooth from start to finish. We truly appreciate all of his help and highly recommend Marcus to anyone looking for a stressfree car buying experience!

Ron it was a pleasure working with you, the drive was worth it!! I’ll definitely send my friends and family

Ron it was a pleasure working with you, great hospitality!! I’ll definitely be back!!

Absolutely the best !!! Very presentable and understanding thanks Ron

Ron you're spectacular thanks again! You're amazing to work with I love my Apr and car thankS again !

Ron is the man at pristine !! Great deals great people

Had a fantastic experience purchasing a vehicle here! Pristine Mitsubishi made the entire process incredibly smooth and stress-free. Devin Vaughn was highly professional, answered all my questions, and never made me feel pressured. I love my new car and highly recommend this team to anyone looking for a seamless buying experience!

Ron great working with you my guy!!! Gave you a tough time but you didn’t fold!!! Appreciate your time and help!

Ron you set high exceptions and I loved working with you !

Takim is amazing no nonsense great to deal with

Ron thanks for being so kind and generous in helping me make my choice of buying my car!! Love it here! Come buy a car their nice people 🙂

Great dealership to get a car thanks Ron! You’ve been polite!

Great staff , love visiting here i brought my kids my wife and my neighbors to see ron!!!

What a welcoming atmosphere I enjoyed buying my car here with Ron

Devin & Ryan were fantastic salemen! Made the car buying process seamless & fast!

Ron you’re truly the best at pristine !!! Hands down I love working with you !!! Ask for Ron for a great deal!!

You went above and beyond for me Ron!!! Couldn't be happier , thank you guys again!

Devin made the entire car buying process quick and easy. He answered all of my questions and was transparent and upfront throughout the whole experience. I really appreciated how smooth everything went and would definitely recommend working with him

I came to pristine an hour away from where I live ,let me tell you… as I stepped in the building I was greeted by Ron and instantly felt at home! He Walked me through each step with kindness and compassion, I would definitely recommend these guys for a great car shopping experience.

Ron I’ve been working with you for years!!! And never have I been disappointed yet!!! So thank you for all that you do to make sure I leave with a beautiful car payment! Appreciate you!

Ron thanks again for your time and patience

My sales guy Takim was very efficient, sincere and not pushy. I bought my new 2026 outlander from him! Thank you for making this process easy!

ron it was cool working with you , didn’t know what to expect as a first time buyer , but i left with a car and happy!! thanks again

called and asked for out the door pricing on a 2023 X4. was assured the price listed was bottom line. arrived at dealer and test drove vehicle sat down to go over numbers and car jumped about $6700!! they said price listed was with 20% down and their disclaimer states that which is totally false. they are scam artists!! go elsewhere

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Working with you was nice Ron, I’ll definitely be back!!

Ron your always a pleasure to work with !!!

Ron you're amazing , I didn't know what to expect but you walked me through it!!! Thanks a million

Devin was a great help and appreciated his honesty

Takim made my experience such a lovely one. He’s a real good salesman no issues. No worries. Got me the price that I really wanted. Well spoken young man.

I just bought my 2020 ford, Xcel helped me a lot!!

Ron your the best at pristine !!!

Ron is exceptional we’re neighbors and he did right by me

Ron it was absolutely lovely working with you, I love my c300

Ron your suberb thanks again

Xcel was a great salesperson came in to look at the inventory he explained everything to me correctly even though he is new. He is a young man and very determined to fulfilling his customers. Every dealership needs a xcel 😁

Takim was extremely helpful in explaining details. Not pushy and understanding that I wanted time.

Ron your absolutely lovely to work with thanks !!

​"Huge shoutout to Keva for making my car buying experience so seamless. From the test drive to the paperwork, she was extremely professional, responsive, and clear about every step. She went above and beyond to get everything sorted quickly. Highly recommend working with her!"

Wonderful expeince, got to work with Devin to help me get a beautiful Outlander. He worked with me to find the right car for the right price and it was all a very smooth experience, would recommend this place to others looking for amazing deals!

Ron is a great sales person! Come see him!

Ron you’re amazing at sales !! Appreciate all your hard work

Ron your great dude!!! Great experience come get your car here

ron your a great guy!! it was easy to choose pristine because the prices are great!!

Ron thank you for helping me when I thought I couldn't get a vehicle you put me in one!! Thanks again

Keva and her finance team were super helpful in getting me to where I wanted to be payment wise! Go see Keva!

Ron your always kind and generous!! Thnk you for helping me out always

Ron it was pleasure doing business with you, I’ll definitely be back for another purchase!

Takim was so helpful and went above and beyond in helping us buy our car. Highly recommend

Ron you’re absolutely amazing thank you !!

Ron thanks a million you helped me get my car it was great working with you!

Had a great time speaking with Ron so personal and kind! Thanks again for all your help! Great team to work with!

Ron it was a pleasure doing business with you and your staff.

I recently purchased a car with Marcus, and the entire transaction was smooth and hassle-free. He helped me get a much better deal on my (Tesla) than I expected, and I couldn’t be happier with the experience. Marcus was professional, knowledgeable, and made the process easy from start to finish. I would definitely recommend him to anyone looking to purchase a car.

Overall, I had a good experience buying my used Tesla M3 2022 long range here. Shoutout to Keva, my sales rep. She was great throughout the whole process—always responsive, followed up regularly, answered my questions, and made everything feel easy. She did a great job keeping everything moving and making sure I was taken care of along with the GM there. The car was also detailed pristinely and cleaned very well before pickup, which I appreciated. I was impressed. My only real criticism is the pricing. There was a certification fee that I wasn’t expecting based on my initial ... Read More

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Google - Jun 1, 2026

Overall, I had a good experience buying my used Tesla M3 2022 long range here. Shoutout to Keva, my sales rep. She was great throughout the whole process—always responsive, followed up regularly, answered my questions, and made everything feel easy. She did a great job keeping everything moving and making sure I was taken care of along with the GM there. The car was also detailed pristinely and cleaned very well before pickup, which I appreciated. I was impressed. My only real criticism is the pricing. There was a certification fee that I wasn’t expecting based on my initial conversations over the phone and what I saw online. I wish that had been communicated more clearly upfront because it definitely caught me off guard. To be fair, once I brought it up, the team did work with me and tried to bring the numbers down where they could, which I appreciated. At the end of the day, I’m content with the car, happy with the service I received, and grateful to Keva for making the experience a positive one. If you’re working with her, you’re in good hands

Takim over at Pristine Mitsubishi made me feel really comfortable with this process. He gave me his personal number to text as I went through the process of trading in my Kia soul and buy a 2020 Kia Sedona for my family. They even ordered a missing engine cover for me that I noticed on the initial inspection and test drive of the car. Really easy process and quick turnaround of 2 days to get the car from walking in the door! Good experience!

Great experience at Pristine Mitsubishi. Devin was extremely helpful and answered all questions throughout the way. Will definitely recommend shopping at pristine

Hi first-time buyer here, and this was honestly one of the WORST experiences I’ve ever had with a dealership. I was interested in a 2022 Mazda3 Hatchback listed for around $18,995. I was excited because it seemed like a great deal. While looking through the photos online, I noticed what looked like dents on the passenger side even though the CarFax was clean. I contacted the dealership before making the drive and specifically asked about it. I was told it was “just a glare” and there were no dents. I asked multiple times for updated photos and never got them. I ... Read More

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DealerRater - May 29, 2026

Hi first-time buyer here, and this was honestly one of the WORST experiences I’ve ever had with a dealership. I was interested in a 2022 Mazda3 Hatchback listed for around $18,995. I was excited because it seemed like a great deal. While looking through the photos online, I noticed what looked like dents on the passenger side even though the CarFax was clean. I contacted the dealership before making the drive and specifically asked about it. I was told it was “just a glare” and there were no dents. I asked multiple times for updated photos and never got them. I got left on read. Even though I continued searching elsewhere, this car stayed on my mind, so my boyfriend and I decided to drive there and see it in person. Obviously it was dented. The staff then told us the car was going to the body shop and said to come back the following week once it was repaired. We came back and Andy became our salesperson. He told us the car had JUST gone to the body shop that morning and should be ready by Friday. I gave him my number and he said I’d be the first person he contacted. Friday comes and he texts me saying it’s still in the shop. Fine. Saturday comes, nothing. I texted asking if I could put a deposit down and got ignored. I called the dealership and got transferred to Andy with no answer. Sunday, nothing. Monday was Memorial Day so understandable. Tuesday comes and my boyfriend calls, and they gave him attitude and promised someone would contact me that afternoon. Nothing again. By Wednesday I was honestly frustrated, and just wanted basic communication. I texted AGAIN asking for an update and still got ignored. So I had my friend pretend to be interested in the car, and suddenly they told her to come by at 5 PM because the car was ready and available. Funny enough, Andy texted me literally a minute later saying the car was finally back but there was “another deal” pending. At that point I already felt played. I go in and Andy admits the car had actually been back since Tuesday. We finally go look at it. The car looked fine after repairs, whatever. Then we sit down for numbers. Mind you, the car was originally listed at $18,995. While I was waiting around for updates, they quietly raised it online to $19,995. Then he comes back with financing numbers close to $28,000. I genuinely thought he was joking. There were over $6,000 in dealer fees and add-ons. Around $3k for theft-related add-ons and another huge amount in dealer/doc fees. Absolutely insane. When I reacted shocked, he says, “Well you didn’t even negotiate.” So I said okay, around $21k. He disappears and comes back with around $24,500 acting like he gave me the deal of the century. Then proceeds to tell me someone else supposedly wanted the car for $26k and already had insurance on it. Mind you a new 2022 Mazda 3 hatchback goes for $28,700. The whole experience felt manipulative, exhausting, and incredibly disrespectful especially as a first-time buyer trying to do things responsibly. Bad communication, misleading pricing, hidden fees, and pressure tactics from start to finish. Please do your research before coming here because the advertised price is clearly nowhere near what they actually expect you to pay.

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I got the keva at pristine mitsubishi, she was extremely helpful every step of the way. I highly recommend doing business with this dealer

Had a great experience here with my boyfriend! Devin was patient & led us through the test drive and the buying process with no issues. Would definitely recommend.

Great service by Devin.

Justin was great Helpful and understanding Thank you Justin for your service

Devin is very great and helpful

Everyone was great! They worked with us to get a good price and were very helpful. Would use them again.

Worked with Justin on getting a car, great experience.

Justin was great

Andy was a good salesman. He answered all my questions and took care of all my needs. I highly recommend doing business with him. Thanks andy

Keva was amazing and very nice to work with

Devin is professional and knowledgeable. Best salesman on Long Island got me the best deal on my brand new car he made it smooth and the easiest transaction. If you are looking for a vehicle and don’t know where to go come here and ask for Devin you won’t be sorry!

Marcus and ryan and great thank you for making This as honest and easy as possible

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Such a wonderful experience at Pristine Mitsubishi. Purchased my car from Devin and he was a pleasure to work with! I would recommend anyone to purchase a car from here!

What an awful dealership. I didn't have a buying experience because they never returned my calls. I was supposed to have a car shipped, and all I needed was a routing number so I could wire the money. The sale was a done deal, but Ashley never called me back, and neither did the manager. How absolutely stupid is that.

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Thank you Marcus And ryan for a great job ask for them

Andy Bonilla is a great sales man , no pressure at all and was super willing to assist in anything that I asked . Speaks volumes when it’s a dealership with more than just one make car . He knew enough about the car that made me comfortable to buy in 1 hour.

​I am sharing my experience to warn anyone considering Pristine Mitsubishi in Commack. I found a vehicle on CarGurus with the lowest market price, but after my experience, it’s clear their business model relies on deception. ​The False Promises: Before driving 2.5 hours to the dealership, I spoke with Kelly. I specifically asked about "bait and switch" fees because of their numerous 1-star reviews. She repeatedly assured me that the price was firm and the only additional costs would be title, registration, documentation, and taxes. She guaranteed there were no hidden fees. ​The Reality Check: ​Scheduling Disaster: I ... Read More

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DealerRater - May 6, 2026

​I am sharing my experience to warn anyone considering Pristine Mitsubishi in Commack. I found a vehicle on CarGurus with the lowest market price, but after my experience, it’s clear their business model relies on deception. ​The False Promises: Before driving 2.5 hours to the dealership, I spoke with Kelly. I specifically asked about "bait and switch" fees because of their numerous 1-star reviews. She repeatedly assured me that the price was firm and the only additional costs would be title, registration, documentation, and taxes. She guaranteed there were no hidden fees. ​The Reality Check: ​Scheduling Disaster: I arrived for my 11:00 AM appointment with the Sales Manager, Marcus. He didn't show up until 11:50 AM and had the nerve to tell me it was "impossible" for me to have an appointment because he wasn't scheduled to work. I had to show him their own confirmation texts to prove I wasn't lying. ​Vehicle Condition: Despite the "clean" video they sent me, the car was in poor shape. It had a massive dent in the door, a destroyed front bumper corner, and a loud, concerning noise coming from the front passenger wheel during the test drive. ​The Price Jump: When we finally sat down to discuss numbers, the $19,500 price I was quoted over the phone jumped to $23,500. That is a $4,000 difference in hidden fees. ​Lack of Accountability: When I confronted them about wasting my time, Marcus promised to follow up. He left one message, but since then, it has been impossible to reach him. His voicemail is conveniently full, and when I reached Kelly again, she tried to blame an "automated system" for the scheduling and pricing errors. ​I told her clearly: Whether it is a system or a human, it is the face of the dealership. Blaming software for a 5-hour round trip of lies is unacceptable. This place is not a serious business; they lack coordination, training, and—most importantly—integrity. ​Verdict: They bait you with low prices to get you in the door and then hit you with thousands in fees. Save your time, your gas, and your money. Go elsewhere.

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This dealership is definitely shady, they had me signing a lot of paperwork salesman Andy gave me on interest rate & terms but when I reviewed my paperwork the next day when I got home they switched the contracts. Omar the finance manager is very shady.review your paperwork & don’t sign anything without numbers on it. I will be initiating legal action and contacting the attorney general and the Department of consumer affairs on this dealership.

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Had terrible credit but with the assist of Marcus and the financial manager Ryan smith we made it happen Completely up front and honest with me as well Truly thankful

Marcus provided top-notch service. He followed through on every single promise. I don’t normally write reviews, but this experience earned one. Highly recommended!

Justin did an excellent job, congratulations my friend we really appreciate your service and the way you handled it. Thank you again

I had the pleasure of being helped by Takim Roland . I called seeking advice on a minor car issue, which he wasn’t really obligated to give but he went above and beyond to make sure that I came to a solution. If you’re ever in car trouble or want to buy a new vehicle I’d definitely recommend seeking him out

Marcus was very transparent and worked with me to get the best deal possible. Amazing overall experience. I will definitely recommend him to friends and family. I’m looking to do more business with him in the future. Thank you.

I would definitely direct anyone to him he’s the best out great experience get the job done and you would leave extremely happy with a big smile on you face

I love this place, Marcus N was the best sales men. He made me feel confident behind my dream car. I well make sure I send more customers his way.

Went in not knowing if i was able to get a car off the lot but Marcus made that happen for me as quick as possible

I had a great experience working with Marcus. From the moment I walked in, he was friendly, knowledgeable, and never pushy. He took the time to understand exactly what I was looking for and made sure I felt comfortable every step of the way. The whole process was smooth, and I truly appreciate his honesty and professionalism. If you’re looking for a great car-buying experience at Pristine Mitsubishi, ask for Marcus!

I had an amazing experience working with Marcus! From the moment I walked in, he was incredibly friendly, knowledgeable, and genuinely focused on making sure I got exactly what I wanted. I was purchasing my Mercedes Benz GLE 53, and Marcus made the entire process smooth and stress-free. Not only did he secure me a great deal, but he handled everything with true professionalism and attention to detail. He took the time to answer all my questions, made sure I felt confident in my decision, and never made me feel pressured at any point. I’m beyond happy with my new ... Read More

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Google - Apr 30, 2026

I had an amazing experience working with Marcus! From the moment I walked in, he was incredibly friendly, knowledgeable, and genuinely focused on making sure I got exactly what I wanted. I was purchasing my Mercedes Benz GLE 53, and Marcus made the entire process smooth and stress-free. Not only did he secure me a great deal, but he handled everything with true professionalism and attention to detail. He took the time to answer all my questions, made sure I felt confident in my decision, and never made me feel pressured at any point. I’m beyond happy with my new vehicle and the level of service I received. If you’re looking for someone who is reliable, trustworthy, and truly goes above and beyond for his clients, Marcus is the one to see. Highly recommend!

My experience at Pristine was awesome, my salesperson Takim took care of me from start to finish with the assistance of his team members Marcus and Omar. I drove all the way from Connecticut and it was worth it.

(Translated by Google) If you visit this place, ask for Dennis. He speaks Spanish and English and helped me a lot with the process. He lowered my car's APR from 17% to 7%. He was very honest and explained the whole process, payments, and more. If you visit, ask for him; he's highly recommended. (Original) Si visitan este lugar , pregunten por Dennis , habla espanol- ingles me ayudo mucho en el proceso , bajo mi carro con un 17% APR , y lo bajaron a un 7% , fue muy sincero y me explico todo el proceso pagos y mas, si visitan pregunte por el es ... Read More

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Google - Apr 30, 2026

(Translated by Google) If you visit this place, ask for Dennis. He speaks Spanish and English and helped me a lot with the process. He lowered my car's APR from 17% to 7%. He was very honest and explained the whole process, payments, and more. If you visit, ask for him; he's highly recommended. (Original) Si visitan este lugar , pregunten por Dennis , habla espanol- ingles me ayudo mucho en el proceso , bajo mi carro con un 17% APR , y lo bajaron a un 7% , fue muy sincero y me explico todo el proceso pagos y mas, si visitan pregunte por el es muy recomendado.

Awesome